Industrial24 6.2.7

Review of Mobile Banking from Industrial Bank: Industrial24

Industrial24 offers a mobile banking solution tailored for individual customers of INDUSTRIALBANK, providing round-the-clock access to banking services.

The platform enables users to carry out a range of financial operations independently, ensuring complete oversight of their personal finances.

Key features of Industrial24 include:

• Instant and complimentary transfers between personal accounts
• Swift, fee-free transfers to accounts within the bank
• Online management of payment cards, including options for blocking/unblocking cards and setting limits
• Access to payment and transaction templates for ease of use
• Payment cloning functionality for repeated transactions
• Detailed receipts for payments and transfers
• Formation of statements and transaction history tracking
• Real-time exchange rate information
• Access to the latest bank news
• Geolocation services to identify nearby bank branches
• Feedback mechanisms for customer inquiries
• In-app chat capabilities for secure messaging and sharing files utilizing end-to-end encryption technology
• Comprehensive customer support through instant messaging platforms such as Viber and Skype, along with concierge services from Visa and MasterCard

The application is available in both Ukrainian and English language options.

If users encounter any discrepancies within the app or have innovative suggestions for enhancements, they are encouraged to reach out via email at cardsupport@industrialbank.ua.